Forms (PDF format) –
How should I choose a psychologist?
This is an important question. It is integral that the psychologist you choose is a good fit with you. An initial telephone consultation may help you determine if the person is someone you would be comfortable talking with and seems to be understanding of your unique personal situation and needs.
Do you offer telephone consultations and Telehealth appointments?
Yes to both!
I encourage all new patients to talk with me on the telephone initially for a free 15 to 30-minute consultation conversation. Hearing each other on the telephone may help one to determine if telehealth therapy, and me, as a psychologist, are a good fit for you. Everyone’s needs and goals are different. This cost-free telephone mini session is designed to address some of your initial questions about the therapy process, my personal background, and how Telehealth works.
Telehealth therapy utilizes technology (your computer, tablet, and/or smartphone) to virtually connect you with me. Starting in 2020, due to Covid-19, many professionals, including myself, have switched to a virtual practice in order to accommodate the safety concerns of meeting in-person during a global pandemic. The same therapy work is accomplished via a secure, technology portal. My Telehealth portal is HIPAA compliant and acts as my electronic waiting room and office. As a patient, you will receive a link electronically. It is that easy.
If you choose to have me as your psychologist, we will design a schedule for telehealth sessions that fits your needs. I will respectfully journey through the challenges in your life with you with the goal of helping to facilitate your path forward to a better daily health and wellness lifestyle.
How quickly can I be seen?
I return calls as soon as possible throughout the day and evening. I can usually fit a new patient consultation into my calendar within 24-48 hours of your initial email or telephone contact. I strive to be available to individuals and families during their times of need as well as for regularly scheduled therapy sessions. I offer telehealth appointments during the day, and evenings 6 days a week. There are only emergency appointments on Sunday. We will work together to set up a schedule for sessions that fit our schedules to address your goals.
How long are sessions?
Telehealth sessions are 45-minutes long which is often referred to as a clinical hour. Longer sessions may be arranged if needed.
Does insurance cover the cost of therapy sessions?
No. I am out of network for all insurance carriers.
Upon request, I will provide you with a superbill with the appropriate telehealth service codes as well as diagnostic codes for your records or for you to submit to your own insurance carrier for reimbursement. Payment is made, usually via credit card at the time services are rendered.
What do patients need in order to participate in Telehealth?
- In order to participate in telehealth all individuals must complete a consent form for the virtual platform (zocdoc form needs to be added to my forms section- I will get it to you)
- Dr. Lauren Gerber will also request the location from which the patient will be joining and a phone number for an emergency contact.
What technology does the patient need for Telehealth?
1. An active email address- so that virtual invites/links can be received by the patient
2. An active telephone number. This cellphone/smartphone may also be used to send invites and links for telehealth sessions as well as a place to reach you by phone for urgent needs.
3. Internet connection
4. Computer, tablet or cellphone with audio and video capabilities
5. A headset with a mic may be helpful as well but is not required.